{"id":27875,"date":"2021-11-08T15:02:31","date_gmt":"2021-11-08T15:02:31","guid":{"rendered":"https:\/\/alcino.com\/alternative-dispute-resolution-for-consumers\/"},"modified":"2023-02-22T09:28:34","modified_gmt":"2023-02-22T09:28:34","slug":"alternative-dispute-resolution-for-consumers","status":"publish","type":"page","link":"https:\/\/alcino.com\/en\/alternative-dispute-resolution-for-consumers\/","title":{"rendered":"Alternative Dispute Resolution For Consumers"},"content":{"rendered":"\n<div class=\"row\"  id=\"row-1069087697\">\n\n\n\t<div id=\"col-1996171815\" class=\"col medium-2 small-12 large-2\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-502993596\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-488393200\" class=\"text\">\n\t\t\n\n<p>In compliance with Article 18 of Law 144\/2105, it is hereby informed that for resolution of a Consumer\u2019s dispute, you should contact our Customer Service Team through the email: <a href=\"mailto:online.store@alcino.com\" target=\"_blank\" rel=\"noopener\">online.store@alcino.com<\/a>, and the Center of Arbitration of Consumer Conflict in your area of residence or use the European Online Dispute Resolution Platform available <a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/main\/index.cfm?event=main.home2.show\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<p>As this website is dedicated to online sales, the Center of Arbitration of Consumer Conflict must correspond to the one nearest the Customer\u2019s address.<\/p>\n<p>In the event of a Consumer dispute, the Consumer may use the European Online Dispute Resolution Platform or the Center of Arbitration of Consumer Conflict in Porto, below referred:<\/p>\n<p><a href=\"https:\/\/alcino.com\/wp-content\/uploads\/2021\/09\/resolucao_conflitos_consumo_18470604445a0c236a1fa97.jpeg\"><img alt=\"\" decoding=\"async\" class=\"alignnone size-full wp-image-21973\" src=\"https:\/\/alcino.com\/wp-content\/uploads\/2021\/09\/resolucao_conflitos_consumo_18470604445a0c236a1fa97.jpeg\" alt=\"\" width=\"440\" height=\"587\" srcset=\"https:\/\/alcino.com\/wp-content\/uploads\/2021\/09\/resolucao_conflitos_consumo_18470604445a0c236a1fa97.jpeg 440w, https:\/\/alcino.com\/wp-content\/uploads\/2021\/09\/resolucao_conflitos_consumo_18470604445a0c236a1fa97-225x300.jpeg 225w, https:\/\/alcino.com\/wp-content\/uploads\/2021\/09\/resolucao_conflitos_consumo_18470604445a0c236a1fa97-400x534.jpeg 400w\" sizes=\"(max-width: 440px) 100vw, 440px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n\t\t\n<style>\n#text-488393200 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1645109461\" class=\"col medium-2 small-12 large-2\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":114,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank-alcino.php","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_joinchat":[],"footnotes":""},"class_list":["post-27875","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/alcino.com\/en\/wp-json\/wp\/v2\/pages\/27875","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alcino.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alcino.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alcino.com\/en\/wp-json\/wp\/v2\/users\/114"}],"replies":[{"embeddable":true,"href":"https:\/\/alcino.com\/en\/wp-json\/wp\/v2\/comments?post=27875"}],"version-history":[{"count":2,"href":"https:\/\/alcino.com\/en\/wp-json\/wp\/v2\/pages\/27875\/revisions"}],"predecessor-version":[{"id":60476,"href":"https:\/\/alcino.com\/en\/wp-json\/wp\/v2\/pages\/27875\/revisions\/60476"}],"wp:attachment":[{"href":"https:\/\/alcino.com\/en\/wp-json\/wp\/v2\/media?parent=27875"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}