Cookie Policy

ALCINO uses cookies in accordance with the Electronic Communications Law of July 25, 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do not pose any danger to your computer, they are text only, they cannot contain viruses and they take up virtually no space on your hard drive. There are two types of cookies: session cookies and cookies that are permanently stored on your computer. The first type of cookie that is most commonly used are session cookies. During the time you visit the site, our server assigns your browser a unique thread so that you are not confused with other visitors. A session cookie is never permanently stored on your computer and disappears as soon as you close your browser. In order to use the ALCINO website without any problems, you must accept cookies. The second type of cookie permanently stores a file on your computer. This type of cookie is used to track how visitors move around the site. This is only used to provide visitors with better service and support. Text files can be deleted. On the ALCINO website we use this type of cookie to be able to track your shopping cart and to retain statistics on our visitors. The information stored on your computer is just a unique number, without any connection to personal information.

1. Scope and object of the cookies policy
This text establishes the Cookies Policy on the use of the website alcino.com and the purchase of products made by a user.

We recommend that the user, before starting to browse and use this website, read the Privacy Policy and the Cookie Policy in advance, carefully and carefully. In case of doubt, please contact us at online.store@alcino.com to clarify possible doubts regarding the use of this website. Access, navigation and orders placed through the website alcino.com presuppose acceptance of the Cookies Policy presented below.

ALCINO reserves the right to change this Cookies Policy without prior notice, these changes being published in the Cookies Policy area at alcino.com Cookies are small text files downloaded and saved on the smartphone, tablet , computer, or any other data storage equipment with an operating system and Internet access, via the browser (browser) and which contains information about the preferences and navigation of the user, not including, as such, personal data. Cookies are essential for the user to access content and services, they are used to store user preferences in terms of interest, need and usefulness, which allows for faster and more efficient navigation. They do not damage the user’s equipment and the fact that they are active allows identifying and solving possible errors that may arise. Enabling the use of cookies while browsing our website is completely voluntary. The user can choose to accept or refuse cookies, most browsers automatically accept cookies, but the user can change the browser setting to refuse cookies. We inform you that if they are deactivated, navigation on this website may not be ideal and some functions may no longer work.

2. Information collected
We may collect the following information:

– Name;
– Contact information, including email address;
– Demographic information, such as postal code, preferences and interests;
– Other information relevant to research and / or customer offers;

3. How we manage the information collected
ALCINO, its subcontractors or partners are the entities that can access and use the information collected by cookies. We do not store personally identifiable information in the cookies used, nor are they used to direct advertising to the user based on their navigation, nor for other advertising purposes of our own or third parties.

4. Use of cookies
The user can access the browser configuration options at any time and disable part or all of the cookies on this website. By blocking cookies, it may affect your experience on this site as a user.

5. Types of cookies
We inform you that the ALCINO website (alcino.com) uses two groups of cookies: temporary and permanent. Temporary cookies remain in the cookie file and are automatically deleted from the equipment when the user closes the browser session, while permanent cookies are stored at the browser level on the access equipment and allow the identification of the user on the next visit to the website and they are stored on the device until the user deletes them manually or until the expiration date expires.

– Essential cookies allow the user to browse the site and use the features available, such as accessing secure areas of the site such as the personal area. Without these cookies, the functionalities do not work correctly.
– Analytical cookies used anonymously allow to obtain aggregated data for statistical analysis and improvement of the site.
– Functional cookies allow an easy and personalized navigation, by saving the user’s preferences regarding the use of the site.
– Third-party cookies, we use third-party components, so there are cookies from other entities such as YouTube, Facebook, Twitter, Google Analytics, among others, and that use independent cookies.
– Session cookies can be temporary or permanent. Temporary session cookies are used to collect data during navigation and remain in the cookie file until the user leaves the website, thus being deleted when the user closes the browser window. Permanent cookies stay. They are essential for analysis and for the site to adapt navigation to the user’s preferences and interests.
– Advertising cookies are used to target advertising based on the interest and browsing habits of each user, to meet their needs.

6. For more information
For more information about cookies and their use, we suggest you consult the following links, which are presented in English or Portuguese:

– All About Cookies
– Google and YouTube Cookies
– Facebook Cookies
– Yotpo Cookies